Deputy Manager | Sourcing & procurement | Hyderabad | Supply Chain & Network Operations

Deputy Manager will be responsible for ensuring completion of delivery of day-to-day activities within the Procurement and Purchasing function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable, Purchasing, PO Processing (Creation and placement), Change Request, Management Reporting, Analysis, Customer Support / Vendor Support - Voice calling, Supplier Sourcing and Research, Supplier Selection and Negotiation) and will be designated as the Team Lead for the Procurement function.Key responsibilities for the Deputy Manager will include: Seamless day-to-day delivery of Procurement activities/sub-processes/processesSupporting Procurement Tower Lead in reporting to senior internal and client stakeholders (per cadence/as required)Monitoring performance against delivery SLAs / KPIsLeadership of junior Procurement team members (~20 to 40 team members)2) Principal AccountabilitiesPrimary ResponsibilitiesSupporting ActionsService DeliveryOwn & manage the delivery of Procurement activities on a day-to-day basis.Reviews and approve transactions, as required by process workflows.Monitor volumes and other key metrics to track performance against SLA / KPIsRegular review of process documentation (SOPs, process maps and desktop procedures) and ensuring regular updates with any process changesLead resolution of risks / issues and reports to Procurement Tower Lead periodically on escalations requiredOperational ExcellencePromote process excellence around end-to-end Procurement processes.Drive process standardization and improvements / transformation projects.Apply forward thinking, best practices, and fresh insights to improve delivery SLAs / metrics.Provide subject matter expertise to internal and client stakeholders in matters of Procurement processes/activities as requiredChange ManagementSupport Procurement Tower Lead in driving change management for transformational initiatives.First level review of updates to process documentation (SOPs, process maps, desktop procedures etc.) and support approval process with internal and client stakeholdersGovernanceSupport Procurement Tower Lead in review of process performance with relevant stakeholders.Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholdersPeople ManagementBuild relationships with internal and client stakeholders.Resource & performance management for reporting teamActively drive hiring of junior practitionersClient interfacing skills3) Attributes RequiredQualifications B. Com / BBA / BMS or similar three-year graduate courseM.Com / CA Inter / CA / ICWA / MBA - applicable relaxation on years of experienceExperience: 9-14 years of previous work experienceAdvanced knowledge /subject matter expertise of Procurement processes and applicationsEnd-to-end accounting and finance process knowledgeExcellent team management and client stakeholder management skillsEffective communication, problem solving and analytical skillsExperience in MS Office and other computer applications (preferred)Prior experience in BPO sector (preferred)